01

Start with a stopped, cool machine

Complete the normal shutdown procedure for your unit. Before cleaning, disconnect power and wait until the machine is completely cool.

Do not treat a countdown or temperature display alone as confirmation that parts are safe to touch.

02

Care for accessible areas

  • Exterior: use a clean, soft cloth to remove dust and marks.
  • Chamber and bean outlet: use a brush to remove remaining coffee fragments once the machine is cool and disconnected.
  • Chaff box: inspect before every start and clean after two roasts.
  • Air openings: keep the inlet, outlet and ventilation openings unobstructed.
03

Get the right part-specific guidance

For inner-glass removal, silicone-collar refitting or filter replacement, request the instructions and compatible part for your hardware version before taking anything apart.

If a part is damaged or its fit is uncertain, contact support. Electrical, heating and drive repairs belong to qualified service personnel.

Keep exploring.

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