Confirm your applicable terms
Keep your purchase record, model and serial number. Ask your seller or calink which written warranty terms apply to that purchase.
Before returning equipment
Contact your seller or calink to confirm the applicable process and destination before returning or shipping equipment.
Ask about the service route
Describe the issue and request confirmation of the next step, any assessment or service charges and shipping arrangements before agreeing to a service.
Ask a coverage question
Include the product, purchase channel, country or region and the service you need. Coverage and terms must be confirmed for your circumstances.
Ask about after-sales information